Revert to original landline number

[HeatherThom]

Following a switch to Virgin Media, I've realised my original landline number is no longer working.  How do I revert to the original?  At the time of install the Virgin engineer said that while a new number was provided with the new hub, I didn't need to use it and the original number would remain.

Thanks

[Martin_N]

Hi HeatherThom,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about your landline number not being the correct one. 

I will private message you now so we can take a look into this. 

^Martin