@Hillfam wrote:
Wall socket no longer working so now connected through hub. Retro phone has dis tone and phones out but does not ring on incoming calls. Think I will need to return the retro phone. Thanks
This is certainly becoming quite a confusing topic! At some point have VM migrated you to a phone connection on the back of the VM hub? You would have been sent a letter from VM about any planned changeover.
Do you now have a working telephone connection via the back of the VM hub?
Does that hub phone connection work fully with your new (modern and recently-purchased) phone?
If the only aspect of the old retro phone which is not working is a failure to make a ringing sound for an incoming call, then this is where you can use your ADSL filter for the purposes of a test exercise.
Leave the VM-supplied adapter (RJ11 to BT socket) in the back of the hub. Then plug in your ADSL adapter, then connect the old retro phone. If you now get a ringing sound for an incoming call then you need to get a replacement adapter (RJ11 to BT socket) which has a ringing capacitor built in. This should allow you to use one adapter only from the back of the hub, get rid of the ADSL filter and still allow the retro phone to ring.
VM should be able to supply you with one with a ringing capacitor or they can be bought online, look for the mention of 'with ringing capacitor' in the product description.