Retaining old landline number as a new customer

[timtara]

We've just joined VM and requested to retain our old landline number - we can see on our VM account that have been given a new number (temporarily I presume?) but haven't been told anything about whether or when the old number will be operational? Hopefully someone from VM confirm when we'll get our old number back working?

[Vikki_M]

Hi timtara

Thank you for your post and welcome to our community.

I will send you a private message now so we can check this for you 🙂

Please look out for the purple envelope in the top right of the page and pop back to me when you can.