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Retaining old landline number as a new customer

Joining in

We've just joined VM and requested to retain our old landline number - we can see on our VM account that have been given a new number (temporarily I presume?) but haven't been told anything about whether or when the old number will be operational? Hopefully someone from VM confirm when we'll get our old number back working?


Forum Team
Forum Team

Hi timtara


Thank you for your post and welcome to our community.


I will send you a private message now so we can check this for you 🙂


Please look out for the purple envelope in the top right of the page and pop back to me when you can. 

Vikki - Forum Team

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