So I suggest virgin contact cisas immediately and get my money in my account like I said within seven days like I was given ( unlawfully ) or as virgin put it " oops we slipped up "
Virgin have managed to drag this out long enough thinking I'd give up NOT A CHANCE , virgin better phone cisas tomorrow and get this sorted ( or virgin should try 70 emails to cisas like I did with virgin and get no answer , (kept every email)
I EXPECT an end to this immediately namely tomorrow 6/8/21 and a phone call from your executive excuse team and not your inept and misleading call centre staff
D Elwell