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BFamily
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Request to turn off voicemail for home phone (deactivate/remove landline 1571)

Hi Virgin Media, could you please turn off voicemail (1571) for my home phone account? Thanks.

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Zak_M
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Re: Request to turn off voicemail for home phone (deactivate/remove landline 1571)

Good morning @BFamily

 

Welcome to the forums and thank you for taking the time to post. 

 

We can most defiantly get this sorted for you,  I will pop you over a PM so that we can get some account information. 

 

Kind regards,

Zak_M

Zak_M
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Re: Request to turn off voicemail for home phone (deactivate/remove landline 1571)

Thank you for providing me that information via PM. 

 

I can confirm that this has now been removed for you.  The landline should now just ring out. 

 

Kind regards,

Zak_M

BFamily
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Re: Request to turn off voicemail for home phone (deactivate/remove landline 1571)

Yes, I confirm it's now ringing out, or giving the engaged tone if on another call. Thanks for you help!

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Zak_M
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Re: Request to turn off voicemail for home phone (deactivate/remove landline 1571)

Perfect, glad to hear that this is sorted. 

 

Enjoy the rest of your weekend. 

 

Kind regards,

Zak_M

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