Report that your landline isn't working.

[colllie]

Hi,

How are you supposed to report a landline not working.  I have no dial tone and have plugged the phone into the inner socket after taking the front off the phone wall socket (I'm not using the hub).

It's been like this for over a couple of weeks now.

The url at

https://www.virginmedia.com/help/landline?openExternal=trueLandline Help & Support | Virgin Media

offers no option to actually *report* the fault.

Thanks in advance

[Tom_W1]

Hi @colllie thanks for your post, although I'm sorry to hear of your concerns raised.

Please allow me to send you a PM so I can look into this further for you.

Kindly expect this to arrive shortly and respond directly when you can!
Many thanks