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Replacement for outside box where coaxial connection enters the house.

I am wondering how do I go about replacing the weather proof box, the one that covers the coaxial cable that enters the house.

It was installed in 2004 when it was Telewest, I have looked at it recently and it seems to be falling apart, the plastic has turned brittle and obviously water can get on the joining pieces of the wire which I assume is not a good thing.

Can I get a replacement for it, or do I have to buy one myself?

I was going to ask on an online chat or email or something, but I can't seem to find any contact information, and I don't really fancy spending an hour on the phone for something like this.

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Re: Replacement for outside box where coaxial connection enters the house.

Good Morning Edwardecl,

 

Thanks for your post on our Community Forums and I'm sorry to see that getting through to our team has not been so straight forward recently.

 

I'd be happy to assist you with this matter, check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn

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