on 27-06-2022 20:01
I have seen that the best place to report my outside virgin brown box has been damaged is on here. Would someone from virgin be able to respond so that I can arrange for it to be repaired/replaced.
on 27-06-2022 20:10
Thank you for your post and welcome to our community 🙂
I am sorry to hear your external brown box has been damaged.
I can get an engineer visit sorted for you.
I will send you a private message so I can get some further details securely.
Please look out for the purple envelope in the top right of the page and pop me a reply when you can.
Vikki - Forum Team
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