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Ian9999
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Removing mobile phone block

I have a block on my landline that requires a PIN before calling a mobile phone. I would like this removed as it's no longer required. How can I do this? Thanks.

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DJ_Shadow1966
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Re: Removing mobile phone block

Hello

Have a look at https://store.virginmedia.com/content/dam/eSales/Downloads/Phone%20User%20Guide.pdf on page 8/9 tells you how to turn it off.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ian9999
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Re: Removing mobile phone block

Thanks Mike. Looks like I have a Red block so I'll call them.

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Emma_C
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Re: Removing mobile phone block

Hi Ian9999, 

We can certainly help with removing the pin from here, I'd just need to pop you a message and grab some details first. 

I'll do this now and I look forward to hearing back from you soon 🙂 

Emma_C - Forum Team
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