Virgin Media Community

[Scoofer]

Customer service....dont make me laugh

Its time to to virgin.. been a customer since you were nynex back in 1985

All i want is to change my package  £82:50 is a joke

Not used my land line for over 5 yrs yet still paying for it

Have a virgin mobile,  so why do i need a land line

Can a human that speaks english and not from a scripture in front of them sort this out

Am one click away from joining sky...

Surely a 25yr custom paying avarage of £50 month .or £600  yr....or £15,000.00 apx based on 50 month ( lol) deserves better than this 

Absolutely no customer service,  disgusting way to treat the people who pay your wages

Sort it out NOW

[apcyberax]

so why do i need a landline.
you don't need a phone line. You can take broadband-only.

you will need to call in to change the package/downgrade