Virgin Media Community

[Sat1223]

Hello,

I have noticed that my name is listed in the BT directory, can you please help me to become ex-directory so that my name no longer appears there anymore?

Thank you in advance.

[Carley_S]

Hi @Sat1223 

Welcome to the community forums. 

Thanks for getting in touch. I can certainly look to do this for you. We will need to pass account security to be able to action this request. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon. 

[Carley_S]

Thank you for joining me on private message @Sat1223 

Glad we were able to get this requested for you today. Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).