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Reduce number of rings before 1571 voicemail kicks in

vfw01
Joining in

Good afternoon,

How can I reduce the number of rings to 5 before voicemail kicks in on my Virgin Media landline?

Currently, it doesn’t kick in and feedback received is that callers think there is no voicemail option & just hang up.

Can I change the ring count myself to 5, or this this something the VM support team can help with?

Thanks,

Vicky 

1 REPLY 1

John_GS
Forum Team
Forum Team

Hey @vfw01 / Vicky

Thanks for posting and welcome to the community.

I'll send you a PM now to assist with this.

Best wishes.

John_GS
Forum Team


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