Redirect calls after removing landline

[SP60]

Planning to have landline removed. Is there a way to redirect calls coming in after that or redirect callers if the line is not there?

[Travis_M]

Hi @SP60

Thanks for posting on our community forum and good afternoon to you!

If you was removing the landline completely there wouldn't be a way at all to use any call features or redirecting callers as the line would be fully disconnected and inaccessible. My apologies for any inconvenience this may cause.

Regards

[SP60]

Presumably I can keep it on "bare minimum" like PAYG?

[Travis_M · Accepted solution]

Hi @SP60

Thanks for your reply

Can you elaborate on what you mean by bare minimum please? You would be able to reduce your package to a lower bundle if you wanted to reduce the cost, but disconnecting the landline would essentially mean your number is completely gone.

Regards

[SP60]

Thanks. I meant bare minimum bundle.

[goslow]

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@SP60 wrote:

Thanks. I meant bare minimum bundle.

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The differences in VM's landline service depend on what kind of call plans you buy as an add-on. The basic plan which everyone gets by default is 'Talk Weekends'

https://www.virginmedia.com/landline

If you opt out of having a landline and remove it from your package, you lose your landline number altogether. You have no further access to it, it ends up going back into a pool of numbers owned by VM and will ultimately be allocated to someone else.