Menu
Reply
Jdbp513
  • 2
  • 0
  • 0
Joining in
239 Views
Message 1 of 4
Flag for a moderator

Receiving withheld number

I can no longer receive withheld numbers on my mobile (iPhone). I have checked all the settings and they are all ok, so not sure why. It has only happened since I changed network to Virgin.

please help 

Tags (2)
0 Kudos
Reply
Zak_M
  • 4.36K
  • 257
  • 413
Forum Team
Forum Team
198 Views
Message 2 of 4
Flag for a moderator

Re: Receiving withheld number

Good morning @Jdbp513.

 

Welcome to the forums and thank you for taking the time to post. 

 

Are you able to attempt calling your phone from a withheld number and see if you are getting any error messages? 

 

Please could you also attempt to put your sim in to an alternative phone and let us know if you are still getting the same issue? 

 

Kind regards,

Zak_M 

0 Kudos
Reply
Jdbp513
  • 2
  • 0
  • 0
Joining in
196 Views
Message 3 of 4
Flag for a moderator

Re: Receiving withheld number

Thank you for your reply.  The phone just went straight into voicemail, there was no error message.

I reset all the phone settings and did a reboot and it seems to have done the trick.  I'll let you know if it happens again.

Maybe it was one of the phone updates?

0 Kudos
Reply
Zak_M
  • 4.36K
  • 257
  • 413
Forum Team
Forum Team
192 Views
Message 4 of 4
Flag for a moderator

Re: Receiving withheld number

That is quite a possible.

 

Do keep in touch and let us know how things are looking.

 

Kind regards,

Zak_M

0 Kudos
Reply