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Receiving withheld number

I can no longer receive withheld numbers on my mobile (iPhone). I have checked all the settings and they are all ok, so not sure why. It has only happened since I changed network to Virgin.

please help 

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Re: Receiving withheld number

Good morning @Jdbp513.

 

Welcome to the forums and thank you for taking the time to post. 

 

Are you able to attempt calling your phone from a withheld number and see if you are getting any error messages? 

 

Please could you also attempt to put your sim in to an alternative phone and let us know if you are still getting the same issue? 

 

Kind regards,

Zak_M 

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Re: Receiving withheld number

Thank you for your reply.  The phone just went straight into voicemail, there was no error message.

I reset all the phone settings and did a reboot and it seems to have done the trick.  I'll let you know if it happens again.

Maybe it was one of the phone updates?

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Re: Receiving withheld number

That is quite a possible.

 

Do keep in touch and let us know how things are looking.

 

Kind regards,

Zak_M

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