Hi, I'm looking for help from Virgin in reactivating 1571 free voicemail. We have got a new phone yesterday which is just a basic phone - the previous one had an answer phone but that died. So I just need to reactivate 1571, which we used to have a few years ago. Dialling 1571 doesn't seem to turn it on - it just rings and rings without going to voicemail.
I haven't been able to find how to contact Virgin to ask, 150 is too confusing.