Virgin Media Community

[Stevetho]

Hi, I'm looking for help from Virgin in reactivating 1571 free voicemail.  We have got a new phone yesterday which is just a basic phone - the previous one had an answer phone but that died.  So I just need to reactivate 1571, which we used to have a few years ago.  Dialling 1571 doesn't seem to turn it on - it just rings and rings without going to voicemail.

I haven't been able to find how to contact Virgin to ask, 150 is too confusing.

Thank you

Steve

[Ryan_N]

Hi Stevetho, 

Thank you for your post and welcome to the forums.

This isn't a problem at all and something we can get sorted for you 🙂 I will send you over a private message to get that sorted. 

Cheers. 

[Ryan_N]

All done for you mate - this will take 24 hours to process and then it will be on 🙂 

Cheers. 

[Stevetho]

Okay great, thanks. Will try it tomorrow. Cheers

[Ryan_N]

No problem at all 🙂 Keep me posted. 

Cheers.