Thanks for your first post and welcome to our Community. Regarding the relocation of the landline. We can book an engineer to come out for you.
It will cost £25 though. Id like to take a look into this for you. If you don't mind, I will need to send you a private message to pass security. If you can check the purple envelope top right of your screen that would be great. Regards Gareth_L
Thanks for those details Ynnhoj I have booked the first engineer appointment we have available. You can check and reschedule this appointment through your online account if you need to You can also cancel it if the fault has gone. Can you please let me know how the visit goes. Gareth_L
I think that I can move the cable myself to avoid the work area and whilst some of the building work has been done, the next phase which will "trap" the current cable inside the extended house/area isn't scheduled to start until 22 August and it would be better to get VM there to sort the cable out after all the work is done.
Perhaps it would be better to cancel and when I ready to proceed can I just come back onto this chain of messages and book from there?