Turn off voice mail

[makumgav]

Can you turn off the voice mail please

[Ayisha_B]

Hi @makumgav,

Welcome back to our Community Forums and thanks for your post 🙂

If you wish to switch of your free voicemail, please call 1571 and choose the option to cancel Free Voicemail as advised here 

I hope that helps but if you need any further support let us know and we will be more than happy to help further with this 😄

Many thanks

[makumgav]

Thanks , il try that

[Ryan_N]

Keep us posted on how you get on 🙂 

Cheers, 

Ryan.

[makumgav]

Hi , it tried that number 1571, but it only for mobiles , we don't have  virgin mob, its the voice mail on the landline which needs switched off

thanks

[Gareth_L]

Hello makumgav, 

We can switch it off from here if you like.

It's just a matter of passing security on the account. 

Removing the feature and waiting 24 hours.

If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L
 

[Gareth_L]

Thanks for those details makumgav.

The 1571 option will be removed in the next 24 hours.

Can you please let me know if its still on after the 6th June.

Gareth_L