Thanks for your first post and welcome to our Community.
Sorry to hear your number is not Ex directory.
I'd like to take a look into this for you and get this removed from the next published Directory.
If you don't mind, I will need to send you a private message to pass security.
If you can check the purple envelope top right of your screen that would be great.
Gareth - could you try for me too? When I asked before I was told it couldn't be done. My account with you ended last year (though my email address is still active), and my phone is now through sipgate (who do not create any directory entries).
Thanks for your message.
We are quite limited to what we can do with former accounts.
The only way we can change it is if the account is active.
There is the Telephone Preference Service who can remove you from Sales Data Bases etc.
Other than that, Sorry it is still not possible.