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Re: No dialling tone on landline

teesvalley
Joining in

Good morning

My landline has no dialling tone.  I have run through all the usual checks as suggested on the website, but to no avail.  Do I need to book an engineer to sort this out, and if so how do I do it?

3 REPLIES 3

Daniel_Et
Forum Team
Forum Team

Hi @teesvalley 👋 Thank you for your post 😀

We're sorry to hear there's no dial tone on your landline 😔 Have you tried using a different handset to see whether that makes any difference?

If you have already done so, and it's not made any difference, we can book an engineer visit for you.

Regards,

Daniel

Hi Daniel

Yes, we've tried a corded phone, but the problem remains.  The message on our cordless phone is "Please check phone connection"

Thanks

Hi @teesvalley, thank you for your response.

We'll send you a private message now so we can take your details and arrange an engineer visit with you 😀 Please look out for the purple envelope in the top right-hand corner very shortly.

Regards,

Daniel