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Re: No dial tone

Tina31
Joining in

Hi Chris...could you please contact me I am having the same problem no dial tone with my parents landline. They are both 85 and have been left feeling vunerable without this lifeline. I am finding it difficult to get anywhere with VM, I reported it on 26/10/23 and apparently there was a fault in the area which they said should be sorted by 20.40 on 27/10 and here we are four days later with still no landline. When they check if they have a dial tone the phone rings back to them and wont stop ringing...any suggestions?

1 REPLY 1

Vikki_M
Forum Team
Forum Team

Hi Tina31

Thank you for your post and welcome to our community.

I am sorry to hear about the issues your parents are having with the phone line.

I will send you a private message now so I can check the area issue you mentioned.

Please look out for the purple envelope in the top right of the page and pop back to me when you can. 

Vikki - Forum Team


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