Virgin Media Community

[farook]

since 3 days ago my landline is dead. @80anb, semi-deaf , on a crutch each, 2 oaps, me & my wife are both vulnerable & await NHS hospitals telephone consultation on covid19. send your engineer immediately & issue me a mew landline no as [MOD EDIT: PERSONAL INFORMATION REMOVED] taken 4days ago bu useless TalkTalk whom I also sack for failing to take over immediately from you to continue my landline services as before but instead, it gets worse & landline/wall sockets still dead as a dodo..

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[Beth_G]

Hi farook,

Thank you for posting on the Community Forums. I am very sorry to hear that your landline is currently out of service, I appreciate it's important we get it back up and running for you as soon as possible.

I'm going to pop you over a PM so I can take some further details - there are no known issues for your area so we will need to arrange an engineer visit. 

Please find my message over at the purple envelope.

Thanks,

Beth