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Re: Landline not ringing

Leigh_Rawlins
Joining in

Good morning. I have the exact same problem. Any incoming call to my house handset does not ring (tried 2 different handsets known to work). If I pick the handset up i can hear the caller but they cannot hear me. I can make external calls from the handset and the person can hear me fine. So to confirm, my house phones do not ring for incoming calls and if I answer a call i can hear the caller but they cannot hear me. Guess I need an engineer too please..

1 REPLY 1

Sabrina_B
Forum Team
Forum Team

Hi @Leigh_Rawlins 👋.

Thanks for reaching out to us. Apologies in hearing that you have issues with your phone line, we would need to bring you in for a private message to discuss this and resolve. Please look out for the envelope on the top right of your web browser or if you are using a mobile device it will be located under your profile icon.

Thanks.

Sabrina