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LenG
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Re: Existing BT number to Existing Virgin Account

on ‎06-06-2021 12:33

Hi,

I'd also like to keep my current phone number.  At the moment the BT number is still active and I have a new number on my fibre connected line.
Thanks

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nodrogd
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Re: Existing BT number to Existing Virgin Account

‎06-06-2021 12:41 - edited ‎06-06-2021 12:42

I have created a new thread with your post as the one you added to is closed.

As long as there is no cancellation request on your BT line, you can just contact Virgin & they will port your number across to your new Virgin line & cancel your BT account. You need take no further action other than contacting Virgin, & don’t need to contact BT to give notice.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Tom_F
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Re: Existing BT number to Existing Virgin Account

on ‎06-06-2021 14:51

Hi LenG, thanks for getting in touch.

 

We can help get the number port arranged for you, just look out for my PM (the purple envelope) and we'll take it from there.

 

Tom 

 

 

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