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RJ11 cable length

Scottyboy99
Dialled in

Getting Virgin with phone. Presume its RJ11 connect to back of hub? Will engineer provide the cable? I reckon my phone will be approx 5 metres from the hub. Do they carry diff lengths to make it work? Unfortunately current cables were set up for BT socket that I have so not RJ11 at both ends

2 REPLIES 2

goslow
Legend

@Scottyboy99 wrote:

Getting Virgin with phone. Presume its RJ11 connect to back of hub? Will engineer provide the cable? I reckon my phone will be approx 5 metres from the hub. Do they carry diff lengths to make it work? Unfortunately current cables were set up for BT socket that I have so not RJ11 at both ends


VM should provide you with an short adapter (RJ11 plug to BT socket) which will then allow you to use any existing standard phones/leads/extensions.

Looks like this

https://community.virginmedia.com/t5/image/serverpage/image-id/140615iD18378584967F369/image-size/la...

although usually white in colour

Travis_M
Forum Team
Forum Team

Hi @Scottyboy99

 

Thanks for posting on our community forum!

 

The engineer will ensure the hub is all cabled up and the landline will be ready to go upon the visit 🙂 Please do keep us updated with how the update goes.

 

Regars

Travis_M
Forum Team

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