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jake89398312893
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Proof of usage

Hi I need to demonstrate proof of usage to my insurance company. As I understand it you don't provide proof of usage linked to the IMEI. Are you able to provide a letter stating that you don't provide proof of usage linked to the IMEI? Thanks.

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Ryan_N
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Re: Proof of usage

Hi jake89398312893, 

 

Thank you for your post and welcome to the forums. 

 

Can I confirm if the prove of usage is to prove a lost/stolen handset etc? What I would be able to do is send you a private message where I can look into this and speak a little further around the issue. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
jake89398312893
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Re: Proof of usage

Hi Ryan thanks for your reply. That's correct :).

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Paul_DN
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Re: Proof of usage

Hi Jake,

 

I will be more than happy to help and arrange for a copy bill for the period you need to prove you used the phone, this only shows the number was used doesn't show any details of the phone including the IMEI.

 

Regards

 

Paul.,

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