Hi I need to demonstrate proof of usage to my insurance company. As I understand it you don't provide proof of usage linked to the IMEI. Are you able to provide a letter stating that you don't provide proof of usage linked to the IMEI? Thanks.
Thank you for your post and welcome to the forums.
Can I confirm if the prove of usage is to prove a lost/stolen handset etc? What I would be able to do is send you a private message where I can look into this and speak a little further around the issue.
Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
I will be more than happy to help and arrange for a copy bill for the period you need to prove you used the phone, this only shows the number was used doesn't show any details of the phone including the IMEI.