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Steviecon76
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Problems with incoming calls on Virgin landline

Hi all,

      First post here.   I’ve recently discovered that calls to my landline aren’t getting through.   
If you try to call the landline you hear it rings once then makes a high pitched noise like you are dialling a fax machine.
If you answer the home phone then the call is connected but I’ve only discovered this through trial and error and calling the landline from my mobile.  
The home phone will ring once and stop.   
now that I think about it this must have been going on for a while as we used to get spam calls all the time and it seems like we haven’t had any calls for ages.  
If anyone has any idea what’s going on then any help would he appreciated.  


                  Thanks in advance,

                        Steven 

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Leonard_P
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Re: Problems with incoming calls on Virgin landline

Hi have you tried another hand set first of all?


Here to help! I'm a technician helping out whilst working from home. Find out more


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Steviecon76
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Re: Problems with incoming calls on Virgin landline

Hi,

     Not yet.   I wanted to see if it was a known fault with the line etc. before I buy a new phone to try out. 
 
thanks.  

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Steviecon76
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Re: Problems with incoming calls on Virgin landline

Quick update.    
Engineer found a fault in the socket and replaced it. 

problem now solved.  

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