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Payluk
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Problem with landline

Hi guys can somebody please help I have a problem with my landline I have had 2 engineers out and I have phoned loads of times and not got thru the problem is when anybody calls it just gives theam a dead line but I can make calls please help.

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Alex_RM
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Re: Problem with landline

Hi Payluk,

 

Thanks for posting and sorry to hear you're having some issues with the landline.

 

Can you confirm if there is a dial tone when you pick up the handset?

 

Alex_Rm

 

 

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Payluk
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Re: Problem with landline

Hi yes they’re is I can even ring out 

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Alex_RM
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Re: Problem with landline

Thanks for confirming, 

 

I've been through diagnostics and I've arranged for a technician to visit.

 

You can view the time and date of the appointment via your online account here

 

Alex_Rm

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Payluk
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Re: Problem with landline

Thank you so much thank you for your help.

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Alex_RM
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Re: Problem with landline

No worries at all 🙂

 

Let me know how the visit goes!

 

Alex_Rm

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Payluk
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Re: Problem with landline

Thank you I will probably that same as last time they will tell me nothing wrong it’s been out for 2 weeks 

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Payluk
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Re: Problem with landline

Hi it’s all sorted now many thanks for all your help
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Paul_DN
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Re: Problem with landline

Hi Payluk,

 

Thank you for coming back to us and for the update, we are glad to hear this has now been resolved, what was the issue in the end ?

 

 

 

Kind regards

 

Paul.

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Payluk
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Re: Problem with landline

Hi they never said 

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