Problem switching to eBilling

[jolitazdankiene]

Greetings,

Currently I am searching in circles on how to switch to eBilling.

I do have a myvirginmedia account and I did go to account settings, however there is no eBilling section/button to be found.

Contacted via calling - long queue and no answer

Contacted via livechat - long queue and no answer

Is there a solution?

Thank you

[Alex_RM]

Hi jolitazdankiene,

Thanks for posting and welcome to our community 🙂

If you sign in online, go to Account Details> Communication preferences, you will be able to update to ebilling there.

Alex_Rm