Previously had permanent number conceal but want it removed

[maureen9]

Hi 

Is there a way to remove permanent number conceal ? 

[Megan_L]

Hi Maureen9, 

Thanks for your Post on the the forums, I hope you had a nice weekend 🙂

I understand you want to remove permanent number conceal, can I ask if this is in regards to Landline or Mobile service please? 

Thanks,

Megan_L

[maureen9]

Hi Thanks for reply 🙂 it's landline service 

[Megan_L]

Thanks Maureen9, 

That's perfect, I can get this sorted for you via a PM which I'll send over now.

Speak soon!

Thanks,

Megan_L

[maureen9]

I can't find where I would receive a PM , I have no notification 

[Zach_R]

Hi @maureen9,

At the top of any page whilst on our community forums, you should see a dark purple coloured envelope symbol. If you head there that'll be your inbox.

Thanks,
 

[Megan_L]

Hi Maureen9,

Thanks for chatting with me in our PM's, I was able to complete this for you today 🙂

If you have any issues with this feature after today please let me know and I'll take a second look. 

Otherwise, please create a post about any other issues and we will be happy to help once again! 

Thanks,

Megan_L

[Megan_L]

Hi Maureen9,

Thanks for chatting with me in our PM's, I am glad we've finally got this landline issue sorted 🙂 

I am sorry it took us a while, but we managed to get there!

Thanks for your patience and I hope you have a lovely Christmas.

Thanks,

Megan_L