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Corb
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Possible Scam

Hi, I had a call on my landline yesterday saying my phone line was being cut off for fraud. Since then my landline is dead, there's no dial tone and when I call it from my mobile it no longer rings or connects. I have called Virgin Media and the advisor said there are no restrictions or suspension and my payments are up to date and they have raised it as a fault for an engineer to come out. I'm now worried that it's a scam and that they're still on the line as I've read that they can sometimes reverse charge a call. Can someone from Virgin please double check as my landline stopped working after this recorded message so it doesn't seem to be a coincidence.

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Re: Possible Scam

Good Afternoon Corb,

 

Thanks for your post on our Community Forums and I'm sorry to see that this episode may have caused you some distress.

 

I'd be happy to look into this for you, feel free to check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards

 

David_Bn 

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