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Porting phone no away from VM

ncsncs
Tuning in

I am in the process of porting my phone number away from VM to a virtual phone number company and they tell me that because the phone is part of a broadband, tv, phone package that the broadband service will be cancelled as well. 

Thats not an issue as I'm getting a new broadband service installed in the next week or so, but is the virtual phone number company correct or will I have to contact VM after the number port completes to cancel the broadband and tv part of the package ?

21 REPLIES 21

Hi Mega,

 

Thanks for all your help.Could you please make one final check for me - make sure that the agent has not initiated any change in my package. With all the line noise and her accent I just want to be sure that I am not going to be entering a new contract.

 

 

Hi Ncsncs, 

Thanks for your reply and your welcome for the help 🙂

I cannot see any changes on your services on my side so she hasn't made any changes.

I wish you all the best for the future with whoever you've decided to go with after leaving us, if you need anything else you know we're here.

Thanks,

Megan_L