Hi ncsncs,
Thanks for coming back to us with an update about your number port, I am glad to hear the process went well.
As for your phoneline on your package, can I ask if you're going to be cancelling your Virgin Media services soon in order to go with another provider?
If that's the case it will be removed when you cancel your account with us.
If you're actually wanting to stay with us for your broadband and TV service, all you need to do next is call the downgrades team on 0345 454 1111 option 1, 4 then 2 to get it removed from your package.
Thanks,
Megan_L