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Porting not happened

wineteach
Joining in

Hi

I also was promised that the BT number at my new address would be ported across and the engineer said it would happen in the next couple of days. that was on 8/6/23 but it still hasn't ported. Please could you help me?

thanks

3 REPLIES 3

John_GS
Forum Team
Forum Team

Hi @wineteach 

Thanks for posting and welcome to the community.

I am sorry for the confusion for the Port.

I'll send you a PM now to confirm everything.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hi @wineteach 

Thanks for joining us on PM and allowing me to clarify the details.

Please do pop back to the forums if you ever need anything.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

wineteach
Joining in

Thanks very much!