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Porting landline BT to Virgin

Can someone please advise how to contact Virgin to request this.

Tried twice and waited over 30 mins with no reply.

Not too impressed as a new customer with their call centre.

Thanks

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Re: Porting landline BT to Virgin

ive been waiting a month pal, still got nothing, they have given me 4 wrong dates, they just make it up as you they go along, the worst and i mean the WORST service ever
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Re: Porting landline BT to Virgin

Hello AlanGilford,

 

Welcome to our community forum page, it's great to have you on board. 

Please can you confirm when you joined us, and if you requested to have your number ported at point of sale? 

Have you also kept your BT landline account active so that the landline port can be requested? 

Regards,

 

Dean C 

 

 

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