Virgin Media Community

[hutchys1961]

Hi,

My home phone number was due to be ported over today (had this number over 20 years) from sky.

This hadn't happened by the afternoon so contacted Virgin

I was told it would happen at 15:30 hrs today but it still has not happened yet!

Could this be looked at please whilst I am in my cooling off period I do not want to loose this number and will cancel if this is not sorted out soon.

Jim

[Beth_G]

Hi Jim,

Welcome to the Community Forums and to Virgin Media! Thank you for your post.

I'm sorry to hear that you haven't heard back from us regarding your number port, I can appreciate that having your number for over 20 years, it will be very important to you 🙂

I'm going to send you over a private message now so I can take some details and look into this for you.

Please look out for my message over at the purple envelope

Thanks!

[hutchys1961]

Thank you Beth

Replied to your PM just waiting for a reply now

Jim

[hutchys1961]

Hi I had no reply yesterday could this be sorted out today please

[hutchys1961]

Hi no answer yesterday could this be looked at today please?

[hutchys1961]

could someone please contact me regarding this issue