I currently have both a BT landline and a Virgin media landline. I have never used the VM line as its always just been part of the M350 bundle. I am thinking about cancelling my BT service and would like to move the number over to the virgin phone line. What is the process for porting this over? I have tried calling CS on 150 and just wait forever. Is there an alternative option
We can process a port from here as long as the number is active, which you've confirmed it is. If you have any other services with the other supplier or in a contract with them, then you may also need to speak to them as well. Process is 10 working days to go through.