I've just got Virgin Telephone services but was never asked about keeping my number, even when I asked when ordering they said the engineer would sort it out.
Can someone point me in the right direction to swap my phone number please, the old number is still active.
Thanks for posting.
No worries at all, we can assist with this. Porting a number has a 10 working day timescale so please keep the number active for this period.
I'll PM you now to get the details
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
Thanks for joining me on PM. Just to update the thread, the number port has been processed 🙂