I had virgin media installed yesterday, 2nd January but my landline number hasn’t been ported over from Sky.
The sky line is still active. How do I go about porting my old number?
Thanks for the post Karbear21.
Did you request the number to be ported when you first signed up with us?
Let us know, Emily.
I did but it was all done a few months ago while waiting for my contract to end with Sky.
Sorry to hear this, I'll pop you over a private message to pass security on the account and then we can put through another request to ensure this is completed.