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Gabbroe01
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Port number from BT to Virgin

This is a follow up to a previous request chain with ‘Sophia’ in Nov 21. I cannot respond to the last message in that chain which indicates the call was closed.

the last request was for me to come back to Sophia informing her that the landline was now active and then she was going to port over my BT phone number to Virgin.

now that the landline is active I would like to go ahead with the request.

Regards 

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Steven_L
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Re: Port number from BT to Virgin

Hey @Gabbroe01,

Welcome back to the community and thanks for taking the time to come back to us with an update on this issue. Sofia is no longer in the business, so I will be taking over from her.

Thanks for contacting your former provider and getting your line re-activated.

As it has been a few months since your initial post, I will need to pass account security with you to be able to process this number port request.

I will drop over a private message in a moment, please look out for this and we can get started.

Regards,

Steven_L

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