on 01-06-2023 20:31
Hi, I have a relatively new virgin account. When purchasing it I gave my current home phone number to port across but nothing has happened and we are several weeks in.
could somebody from virgin please help me port my landline number in to my virgin account so I can close my old supplier phone account. The existing landline is active and is with NowTV/sky. Thank you.
Ahmed
on 01-06-2023 20:46
Hi @Medshah
Thanks for posting on our community forum and sorry to hear about the issue with your number port.
I'll drop you a private message now to collect some more information to investigate further, keep an eye on your inbox for a message from myself.
Regards
on 02-06-2023 08:54
Hi Travis
I have the same issue and can't see how to contact Virgin about this. Pls could you message me. Thanks!