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Port landline number in to virgin

Medshah
Tuning in

Hi, I have a relatively new virgin account. When purchasing it I gave my current home phone number to port across but nothing has happened and we are several weeks in.

 

could somebody from virgin please help me port my landline number in to my virgin account so I can close my old supplier phone account. The existing landline is active and is with NowTV/sky. Thank you.

Ahmed

2 REPLIES 2

Travis_M
Forum Team
Forum Team

Hi @Medshah 

 

Thanks for posting on our community forum and sorry to hear about the issue with your number port.

 

I'll drop you a private message now to collect some more information to investigate further, keep an eye on your inbox for a message from myself.

 

Regards

Travis_M
Forum Team

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Hi Travis

I have the same issue and can't see how to contact Virgin about this. Pls could you message me. Thanks!