on 19-09-2022 14:26
Hello
I have recently taken on a new Virginmedia home phone. I have a old BT phone number (via Sky) which is still live. I would like to port my BT number to the Virginmedia phone and shut down the BT line. Could someone please help me get this done?
Thanks
on 19-09-2022 14:29
Hi Raggybear,
Thanks for posting and welcome to the community.
I will be delighted to help with this, please do note that any other service you have with BT, you'll need to cancel. I'll send you a PM now to book the port in, it's around 8 working days for it to be done.
Best,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 21-09-2022 20:48
Thanks for joining me on PM, Raggybear and allowing me to book in the port for you.
Do pop back if you get any issues or need any further assistance.
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill