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verved1
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Port Active landline residential number for Sky to Virgin

Our Sky landline & broadband is being disconnected Friday 14th.

How if we decide to port the number over and typically how long does it take?

 

Thanks.

 

 

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Gareth_L
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Re: Port Active landline residential number for Sky to Virgin

Hi verved1

Thanks for the question 

Porting numbers over can take 10 days 

We do need both accounts to be active for the duration of the request 

Are you able to extend the cut off day with Sky at all 

Gareth_L

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verved1
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Re: Port Active landline residential number for Sky to Virgin

Hi Gareth,

Don’t worry I’ll use whatever number Virgin have supplied.

 

btw who’s best to speak regards the wrong hub being supplied ? Engineer fitted a hub 3 not 4 and customer service via chat are giving me the run around.

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Gareth_L
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Re: Port Active landline residential number for Sky to Virgin

If you are sure verved1

I am happy to take a look at the hub for you 

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L
 

 

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Gareth_L
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Re: Port Active landline residential number for Sky to Virgin

Hello verved1

Thanks for those details 

I have a look at a few things and we currently are experiencing a stock shortage of the Hub4 along with other pieces of equipment

I have set a reminder to check back and see when the Hub4 is back in stock 

Its just a matter of sending one out and returning the current Hub3

Gareth_L

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