on 04-10-2022 16:29
I would like to turn off the voicemail on my landline. I prefer to use my own answerphone as this means I can see at a glance if I have a message.
I can see that this is a regular online request made by other people, would it be possible for a feature to be added on the website so that we can disable the landline voicemail ourselves? I have already tried to call 150 but the vm caller agent was unable to help
on 04-10-2022 16:53
Hey @WAS42,
Welcome to the community and thanks for taking the time to post your issue on the forums.
I would be happy to take a further look into this for you and get the feature removed from your line but would need to confirm a few details via private message, please look out for my message and we can get started.
I will pass on your feedback to the team about the removal of voicemail feature via My Virgin Media site or app.
Regards,
Steven_L
on 04-10-2022 17:38
Thanks for confirming your details via private message @WAS42.
I have now raised an order to have the feature removed, this will go through in the next 24 hours and the feature will be completely removed by this time tomorrow.
Regards,
Steven_L
on 04-10-2022 17:42
Thank you @Steven_L
on 04-10-2022 17:49