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Phoneline update

Carlymac2001
Joining in

on ‎29-08-2021 21:27

My mum has recently just got the upgrade for her virgin phone line through the post and she has misplaced it now calls won't go through to her /out to other people so obviously now needs it . Does anyone know what it is called and how to get a new replacement without ringing as she hasn't the patience to sit waiting for an hour? 

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2 REPLIES 2

mpmc
Superfast

on ‎29-08-2021 21:32

the phone adaptor? one of these should work, https://smile.amazon.co.uk/Rhinocables%C2%AE-Socket-Telephone-Adaptor-White/dp/B00EVS5UZ2/

HTH
TV, Phone and Broadband using the Hub 3.0 in modem mode, with a Newifi D2 running Openwrt (FTTP/RFoG).
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Ashleigh_C
Forum Team
Forum Team

on ‎30-08-2021 08:13

Hi there @Carlymac2001

 

Thank you so much for your first post to our Community Forums and welcome to the team, it's great to have you here! 

 

I'm so sorry to hear your Mum is missing her adaptor! I'd be happy to take a closer look for you, I'll send you a PM now so we can arrange a replacement.

 

Please keep an eye out for the purple envelope in the top right corner of the screen alerting you to a new message.

 

Thank you.

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