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Phoneline for new hub

Hawkeye01
Joining in

Installed the new Hub but phone not connected to network. Is there a date for it to activate or should it do so straight away. Have installed correctly as per instructions pressed the wps button and switched hub off and on but no joy.

[MOD EDIT: Subject title changed for clarity]

2 REPLIES 2

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @Hawkeye01 

 

Thanks for posting on our community forum and sorry to hear about the issue with your landline. 

 

I am going to drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a message from myself.

 

Regards

Travis_M
Forum Team

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nodrogd
Very Insightful Person
Very Insightful Person

Virgin phone lines use the TEL1 socket on the hub. They don’t use WiFi or the internet, so have no connection to the WPS button.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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