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Cliffordburke
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Phone

Home phone not working at all. Nothing. No dial tone etc. If I ring it it sounds like it’s ringing but on the home phone nothing. Cheers

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Robert_P
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Re: Phone

Hello Cliffordburke

 

Really sorry to hear of the landline issues, it's not the level of service we aim to provide. Thanks for taking the time to raise this via the forums and welcome back to the community.

 

From looking at your account I can confirm there is current an area issues effecting landlines, the team are aware of this and currently working hard to fully resolve this as quickly possible. It is raised under reference F009051010 with an estimated fix 4.50pm today.

 

Rob

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Cliffordburke
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Re: Phone

Cheers rob. Have seen that on app. Thanks for reply

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Robert_P
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Re: Phone

You're welcome Cliffordburke, keep an eye on the app for updates and if you're still having problems after it has been resolved let us know here and we'll be happy to help.

 

Rob

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