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Robbo4000
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Phone

Just recently cancelled my contract of phone tv and broadband I’ve been out of contact now for over a month all equipment sent back

but just noticed that the phone line is still working any advice

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Beth_G
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Re: Phone

Hi Robbo4000,

 

Welcome to the Community Forums, thanks for posting.

 

I'm sorry to hear you decided to leave us. Can you please confirm what date you gave notice and what date your contract is due to be disconnected?

 

If you have chosen to go with another provider and requested to port over your landline number, your landline service won't be disconnected with us until the port has completed successfully. 

 

Kind regards,

 

Beth

Beth
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Bigbaloo999
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Re: Phone

I have same problem 

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David_Bn
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Re: Phone

Thanks for your post @Bigbaloo999, and I'm sorry to hear this

Check out the purple envelope in the top right hand corner for a private message from me

Kindest regards,

David_Bn

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