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Jay841
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Phone won’t hang up

Im having issues with my home phone and not sure if it’s a line fault or equipment.

every time it is used it won’t hang up unless the other end of the call hang up the call. My phone bill showed I was on the phone to virgin for 9 hours. 

any help on this before I need to get an engineer out

thanks in advance 

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Megan_L
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Re: Phone won’t hang up

Hi Jay841, 

Thanks for using the forums to get this issue with your landline looked into, I am sorry your landline is failing to hang up.

Can I ask if your phone is a wireless model? 

Is it plugged in via the mails or an extension lead? 

Is there any damage to the receiving end of the dock? 

Thanks,

Megan_L 

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