We haven’t used our Virgin landline For years. The phone wire from the telegraph pole to our house has come loose and I’d like it removed. Is this where our virgin landline comes from? Who do I ask (and how?) to remove it?
Virgin do not use telegraph poles, their lines come in underground. Overhead lines are BT Openreach property. If you no longer use the line then call the BT infrastructure hotline on 0800 023 2023 & say you have a health & saftey issue with your drop line.
Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993
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