We have recently installed a broadband, TV and phone package. All works ok when following the setup pack.
We do have phone sockets already installed in the house as it was built with NTL installed, these worked for the former resident of the house for their virgin package. They do not work now though, we can get phone through the router as the instructions say , however, the sockets are better positioned in the house for the phone to be located.
Wiring around the sockets Iooks fine, is there something to check or plug in to get these to work?